Make sure you have the latest USB-driver for your cutting plotter and that it is compatible with your operating system. Many cutters do not have support for it and it effects the connection between the cutter and computer. Laptop - Make sure the cutter is not connected to a USB 3.0 slot. What it does is that it removes unnecessary nodes in the file.ĭepending on if you have a desktop or a laptop computer there are a few things to think of.ĭesktop - Make sure the cutter is connected to the back of the cutter as those USB slots have a higher amperage which makes the connection with the cutter more stable. If you click Cutter in the settings menu in SignCut and then set curve resolution to around 50% it will make the amount of data sent to the cutter smaller.
We have a setting in SignCut that in some cases solve this. If the cutter manages to empty the space it then goes back to cut the new data but the cut has been destroyed. This sometimes makes the cutter stop or start doing random cuts. Sometimes this memory gets full if the machine doesn't clear it properly.
Your cutter has a built-in memory which processes the data before cutting it out after receiving it from SignCut. If it still cuts a diagonal line please go through the steps below to troubleshoot further. Check so your settings matches the image below here. We want you to check a few settings in SignCut first. There are many things that can cause communication issues between a cutting plotter and computer.
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